Privacy Policy | Frenchly Made

1. Information We Collect

When you place an order at Frenchly Made, we collect the information you provide: your name, phone number, email address (optional), and order details. We also collect your pickup preferences (date, time slot) and any special requests (utensils, hot/cold preferences).

2. How We Use Your Information

We use your information solely to process and fulfill your order. This includes sending order confirmations, pickup-ready notifications, and pickup reminders via SMS and/or email. We do not use your information for marketing purposes unless you explicitly opt in.

3. Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept confidential and are not shared with any third parties.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties. We use third-party services (payment processing, email delivery, SMS delivery) solely to complete your order. These providers are contractually bound to use your data only for the specific service they provide to us.

5. Data Retention

We retain your order information for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Contact

If you have questions about this privacy policy, contact us at:
Frenchly Made
4079 1st Ave, Unit 5
San Diego, CA 92103
orders@shop.frenchlymade.com